Privacy Policy

Katori Culinary LLC, located at 89 Ionia Ave NW, Suite 400, Grand Rapids, MI 49503, United States. Direct all privacy inquiries to [email protected].

We manage user records according to the applicable U.S. state privacy laws, including the CCPA/CPRA alongside mandatory statutes in United States. Applicable statutory law takes precedence wherever this document conflicts.

During checkout, we record necessary fulfillment details: full name, destination address, email contact, phone number, and selected products. We never capture or retain payment card information on our servers. As you navigate the site, automated cookies log technical data, such as your IP address, browser type, and visited URLs.

• Customer contact and shipping details including legal name, physical delivery address, email, and phone number.
• Transaction records, order history, reference numbers, and delivery status logs.
• Technical telemetry including Internet Protocol (IP) address, browser client data, operating system, and session timestamps.
• Customer service records including written inquiries, quality feedback, and communication logs.

• Fulfilling orders, organizing logistics, and handling item returns.
• Responding to inquiries and transmitting shipping notifications.
• Protecting server integrity and monitoring platform traffic patterns.
• Mailing promotional updates strictly to confirmed subscribers, with an opt-out link in every message.

Our platform writes local data files to your browser session. Functional cookies sustain cart status and checkout functions and cannot be disabled. Analytical cookies report aggregate site navigation metrics. Promotional cookies deploy only after you opt in through our consent banner. You can revoke permissions whenever you wish via the banner or browser controls; consult the Cookie Policy for detailed specifications.

Fulfillment couriers receive your delivery address and contact info. Financial processors obtain data required to settle charges. Infrastructure hosts and data analytics vendors handle technical metrics under contractual mandates. We do not sell customer data.

Pursuant to the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), Katori Culinary LLC does not sell, rent, or share personal information of consumers to third parties for monetary or valuable consideration.

Transaction records remain stored for the duration demanded by statutory accounting laws before permanent erasure. Profile data stays active until you terminate your account. Web analytics records are purged after 14 months.

Consumers in qualifying United States jurisdictions, including under state privacy statutes, maintain legal rights to request access to personal data held by us, request correction of inaccurate records, request deletion of personal information, and request data portability in a structured format.

Katori Culinary LLC does not collect, capture, store, or process debit or credit card credentials. Payment is conducted strictly through Cash on Delivery without surcharges or via direct customer-initiated bank transfer following order placement.

Contact [email protected] or dial +1 (616) 231-7849 throughout Mon-Thu 09:45-19:15, Fri 09:45-17:15. We resolve every message within one business day.